Shipping policy

Effective date: August 6, 2026 · Last updated: September 14, 2026

Thank you for shopping with Snorbliss. We know you want to start sleeping better as soon as possible, so we work to get your order dispatched quickly and delivered reliably. This policy explains how our shipping works, what to expect, and what to do if something goes wrong. By placing an order, you agree to the terms below.

Where we ship

We currently ship to the United States only, including all 50 states, Washington D.C., U.S. territories.

We do not currently ship internationally. If you are outside the United States, please check back — we're working on it.

Shipping options and cost

Option	Cost	Estimated delivery after dispatch
Standard Shipping	$4.99	3–7 business days
Fast Shipping	Calculated at checkout	2–3 business days

Business days are Monday through Friday, excluding U.S. public holidays.

Order cut-off and processing time

Order cut-off: 2:00 PM Eastern Time. Orders placed before the cut-off on a business day begin processing the same day.

Processing time: Orders are typically processed and dispatched within 1–2 business days of purchase.

Once your order ships, you'll receive a confirmation email with your tracking number.

Orders placed after the cut-off, on weekends, or on public holidays begin processing on the next business day. During promotional periods and holiday peaks, processing may take slightly longer.

Estimated total delivery time

For most U.S. orders, expect delivery within 4–9 business days from the time you place your order (1–2 business days processing plus 3–7 business days transit).

Delivery timeframes are estimates, not guarantees. Actual delivery depends on your location, carrier performance, weather, and other factors outside our control.

Remote and extended delivery areas

Some U.S. destinations are classified by our carriers as remote, rural, or extended delivery areas. Shipments to these locations typically require an additional 3–7 business days beyond our standard estimated window, and sometimes longer during peak periods.

These areas include, but are not limited to:

Alaska, Hawaii, Puerto Rico, Guam, the U.S. Virgin Islands, and other U.S. territories
APO, FPO, and DPO military addresses
PO Boxes
Rural or low-density ZIP codes where carriers operate on reduced delivery schedules, or where the shipment is transferred to a local postal service for final-mile delivery

Orders shipped to these destinations are considered to be within their expected delivery timeframe until the extended window has fully elapsed. We are unable to declare a shipment lost, issue a replacement, or process a refund for non-delivery before that point.

Tracking your order

You'll receive a tracking number by email as soon as your order ships. Please allow up to 24 hours for the first carrier scan to appear — a tracking number that isn't showing movement yet usually just means the carrier hasn't scanned it into their system.

If your tracking hasn't updated in more than 5 business days, email us at info@snorbliss.com with your order number and we'll open an investigation with the carrier.

Shipping address accuracy

It is your responsibility to provide a complete and accurate shipping address at checkout. Please double-check your address before completing your order, and review your confirmation email as soon as it arrives.

Need to change your address? You have 12 hours from the time of purchase to request a change. Email info@snorbliss.com immediately with your order number and the corrected address. After 12 hours, your order may already be in processing and we may not be able to make changes.

We are not responsible for delays, losses, or non-delivery caused by an incorrect or incomplete address provided by the customer.

If a package is returned to us because of an incorrect or incomplete address, or because it went unclaimed, we will contact you. You will be responsible for reshipping costs. If you prefer a refund instead, we will refund the product price less any shipping costs we incurred.

Delays beyond our control

We make every effort to fulfill and deliver orders on time, but some circumstances cause unavoidable delays, including:

Severe weather conditions or natural disasters
Carrier delays, strikes, capacity shortages, or operational disruptions
Public holidays or periods of exceptionally high order volume
Final-mile transfers to local or regional postal services in rural and remote areas
Customs or trade-regulation processing
Global events such as pandemics or geopolitical disruptions

Snorbliss is not liable for delays caused by events beyond our reasonable control. We will keep you informed and work to resolve issues as promptly as possible.

Lost packages

If your package has not arrived and the tracking shows it is still in transit, please report it to us at info@snorbliss.com within 10 days of the end of your applicable estimated delivery window — including any extended timeframe if you are in a remote delivery area.

We will open a carrier investigation on your behalf. Carrier investigations typically take 5–10 business days. If the carrier confirms the package is lost, we will send you a free replacement or issue a full refund, your choice.

We are unfortunately unable to assist with lost package claims reported after this window has closed.

Packages marked delivered but not received

If tracking shows your package as delivered but you haven't received it, please:

Check around your property — porch, side door, mailbox, garage, bushes
Ask household members and neighbors
Wait 24 hours; packages are occasionally scanned as delivered a day early
Contact your local carrier office with the tracking number

If it still hasn't appeared, report it to us at info@snorbliss.com within 10 days of the delivered scan. We will investigate with the carrier and work with you toward a resolution.

Please note that once a carrier confirms delivery to the address you provided, the risk of theft passes to you. We assess these cases individually and in good faith. If your delivery area is not secure, we recommend shipping to a workplace, a parcel locker, or another monitored location.

Damaged packages

Please inspect your order as soon as it arrives.

If your package or product arrives damaged, email info@snorbliss.com within 7 days of delivery with your order number and photographs of the damage, including the outer packaging. We will send a replacement at no cost to you — you do not need to ship the damaged item back.

Order cancellations and modifications

You can cancel an unfulfilled order within 1 hour of placing it. Email info@snorbliss.com immediately with your order number.

Once an order has been processed and dispatched, it cannot be modified or cancelled while in transit. If your order has already shipped, please wait until the package has been delivered before starting a return under our Refund & Return Policy.

What arrives in your package

Every Snorbliss® Anti-Snoring Device order contains:

1 × Snorbliss® Anti-Snoring Device (Pro 2.0) — the upper and lower pieces ship as two separate, individually bagged and labeled units; you connect them with a strap before molding
1 × set of 4 numbered adjustment straps — molded together on a small plastic frame; detach them before first use
1 × storage case
1 × instruction manual

Please check that all four items are present when your order arrives. If anything is missing, email us at info@snorbliss.com within 7 days of delivery and we'll send it right out.

Taxes and duties

Prices shown at checkout do not include sales tax unless stated. Applicable state and local sales tax is calculated and displayed at checkout based on your shipping address.

Changes to this policy

Snorbliss reserves the right to update or modify this Shipping Policy at any time. Any changes will be reflected on this page with an updated effective date. We encourage you to review this policy periodically.

Contact us

Questions about your shipment? We're here to help.

📧 info@snorbliss.com 📞 +1 201-285-2831

Endeavor Commerce, LLC (d/b/a Snorbliss) 30 N Gould St Ste 47051, Sheridan, WY 82801, United States